Please look over your order as soon as you get it in your hands. If you think that you’ve received a defective item, contact us within 4 hours of receipt of your order. If you were sent incorrect items or are missing items from your order, please contact us as soon as possible so we can get that sorted out for you.
Include your original receipt or proof of purchase.Shipping is non-refundable, unless there was a mistake on our end.
Please allow us 5-7 business days to process your return once it is received by us. This includes the number of days the refund will show up in your bank account should you opt for a refund.
WHAT INFORMATION DO WE COLLECT?
We collect information from you when you register on our site or subscribe to our newsletters.When ordering or registering on our site, you may be asked to enter your name, e-mail address, mailing address or phone number.
We may collect and use non-personal information such as the identity of your Internet browser, the type of operating system you use and your IP address to optimise our goods and services to you.
WHAT DO WE USE YOUR INFORMATION FOR?
We use your Personal Information to provide you with information, process your orders and for any related or ancillary purposes, including, without limitation:
(a) to process transactions;
(b) to personalise your experience;
(c) to improve our website offerings based on the information and feedback we receive from you;
(d) to improve customer service by responding to your customer service requests and support needs;
(e) to enable us to comply with any regulatory reporting and legal obligations; and
(f) to enable us to transfer the same to any successors and/or assigns of our business.
We may engage third party service providers to assist with delivery, security, professional advisory, banking, payment processing or technology services. These parties may be required to handle your Personal Information and if they do, they must safeguard this information and only use it for the purposes it was supplied, although we are not responsible for ensuring this.
DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?
Cookie are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow). Cookies enable the sites or service provider’s systems to recognise your browser to capture and remember certain information.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly.